Terms and Conditions
Last Updated: 21-01-2025
Welcome to RealPrice (“we,” “our,” or “us”). Please read these Terms and Conditions carefully before using our website or purchasing any products from our online store.
By accessing or using this website, you agree to be bound by these Terms and Conditions, including any additional guidelines, policies, or rules referenced herein. If you do not agree to these Terms and Conditions, please refrain from using the website.
1. General Information
1.1 Company Information
RealPrice operates this website and provides services to customers. You can contact us via email at info@realprice.pk
1.2 Acceptance of Terms
By using this website, you agree to comply with and be bound by the Terms and Conditions set forth. We may update these Terms from time to time, and your continued use of the site will signify your acceptance of any updates.
2. Product Information
2.1 Product Listings
We make every effort to accurately display the colors, descriptions, and details of the products available on our website. However, we do not guarantee that your monitor’s display of any color will be accurate.
2.2 Pricing and Availability
Prices for products are listed in [Currency], and are subject to change without notice. We reserve the right to modify or discontinue products at any time without liability. In the event of an error in pricing, we will inform you of the issue and offer you the option to confirm or cancel your order.
2.3 Product Limitation
We make no warranties regarding the availability of any particular product. We reserve the right to limit the quantity of products available for sale to each customer.
3. Ordering and Payment
3.1 Order Process
To place an order, you must complete the necessary steps through our online store, including providing accurate shipping and payment information. Once your order is placed, we will send you an order confirmation via email.
3.2 Payment Methods
We accept payments via [list accepted payment methods, e.g., credit card, cash on delivery etc]. Payment must be made in full before any items are shipped.
3.3 Order Cancellation
You may cancel your order prior to shipping by contacting us. Once the order has been processed or shipped, cancellations are no longer accepted.
4. Shipping and Delivery
4.1 Shipping Policy
We offer shipping to Pakistan. Delivery times may vary depending on the shipping destination. All shipping charges will be calculated during checkout.
4.2 Shipping Costs
Shipping costs will be calculated based on the delivery address, weight, and size of the order. Any applicable taxes or import duties will be the responsibility of the customer.
4.3 Delivery Issues
We are not responsible for delays or issues caused by third-party couriers, such as delivery delays, lost, or damaged goods during transit. Please refer to the courier’s policy for further details.
5. Returns and Refunds
5.1 Return Policy
If you are not satisfied with your purchase, you may return eligible items within 7 days from the date of receipt. The items must be unused, in the original packaging, and in resalable condition. Some products, such as skincare products, electronic products, or any delicate products which would be difficult to ship or some other products for some unknown and safety reasons are not eligible for returns.
5.2 Refunds
Refunds will be issued to the original payment method upon approval of your return. Please note that shipping costs are non-refundable (if there’ll be any).
5.3 Exchange Policy
We offer exchanges for items of the same value only, subject to availability.
6. Privacy and Security
6.1 Privacy Policy
We respect your privacy. For information about how we collect, use, and protect your data, please refer to our Privacy Policy.
6.2 Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. We use SSL encryption to secure sensitive payment data during checkout.
7. Intellectual Property
7.1 Ownership
All content on this website, including text, images, graphics, logos, trademarks, and software, is the property of RealPrice or its licensors and is protected by copyright laws.
7.2 License to Use
You are granted a limited, non-exclusive, non-transferable license to access and use the website solely for the purpose of browsing and purchasing products. Any unauthorized use of the website’s content is prohibited.
8. User Conduct
8.1 Prohibited Activities
By using this site, you agree not to:
- Violate any applicable laws or regulations
- Use the site to transmit harmful, abusive, or defamatory content
- Attempt to access restricted areas of the website or interfere with its functionality
8.2 Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately if your account is compromised.
9. Limitation of Liability
9.1 No Liability for Damages
To the fullest extent permitted by law, RealPrice is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website or products purchased from our site.
9.2 Force Majeure
We will not be liable for delays or failure to perform our obligations under these Terms due to events beyond our reasonable control, such as natural disasters, labor strikes, or disruptions in shipping services.
10. Miscellaneous
10.1 Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
10.2 Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of the website and the products.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: info@realprice.pk
Phone: +92 314 1857995
Address: Islamabad | Lahore | Karachi | Peshawars
