Privacy Policy
Last Updated: 21-01-2025
At RealPrice (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website realprice.pk and make purchases on our online store. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect two types of information from our users:
1.1 Personal Information
When you make a purchase or create an account, we collect personal information that you provide to us, including:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (e.g., credit/debit card details)
- Order history
- Other information you provide to us (e.g., preferences, reviews)
1.2 Non-Personal Information
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device type and operating system
- Pages visited
- Referring website URLs
- Time spent on the website
- Cookies and similar tracking technologies (for details, see Section 4)
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing and Fulfillment: To process and ship your orders, send order confirmations, and provide customer support.
- Account Management: To create and manage your account, including order history and preferences.
- Payment Processing: To securely process payments and protect against fraud.
- Communication: To respond to your inquiries, send you newsletters, updates, promotions, or customer service messages.
- Website Improvement: To analyze and improve our website’s functionality and user experience.
- Marketing: To personalize your shopping experience and provide targeted marketing offers.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors or service providers who help us run our website and fulfill orders, such as payment processors, shipping carriers, and email service providers.
- Legal Compliance: We may disclose your personal information if required by law, to comply with a legal process, or to protect the rights, property, or safety of our business, customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new owner.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit a website. These technologies help us:
- Remember your preferences and settings
- Track your activity on the site (such as pages visited and items added to the cart)
- Analyze and improve our website’s functionality
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technologies (SSL) to secure sensitive information, such as payment details, during transactions.
However, no method of data transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You can access, correct, or update your personal information at any time by logging into your account or contacting us.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails or newsletters by clicking the “unsubscribe” link in any email or contacting us directly.
- Request Deletion of Your Data: In some cases, you can request that we delete your personal information. Please note that we may need to retain certain information for legal or business purposes.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites before providing them with personal information.
8. Data Transfers and Storage
As of now, RealPrice operates within Pakistan, and your personal information will be stored and processed within the country. However, if we expand our operations to other regions in the future, please note that your information may be transferred to and processed in countries where our servers, databases, or third-party service providers are located.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Last Updated” date. Your continued use of the website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@realprice.pk
Phone: +92 314 1857995
Address: Islamabad | Lahore | Karachi | Peshawar
